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Frequently asked questions (FAQ)
Everything you need to know about subscription plans and payments.
See what you get in the diary
The full observation diary is not just more entries. It is an episode recording with time and markers, overload patterns that surface on their own, medication reminders on your lock screen, and a report a specialist can read.
Meltdown stopwatch, one thumb
The time counts itself and the entry lands in the diary.
An episode recording for the specialist
The camera starts with the stopwatch. Markers — escalation, peak, shutdown — go into the video with the second they happened.
The video stays on your phone
A name with the date and length, a list of markers. Save it, send it to the specialist or to your own Google Drive.
Entry filled in for you
Time and duration carry over from the stopwatch — you add the situation and what helped.
The recording next to the diary entry
The diary keeps only the file name, markers and a link to your Drive — the specialist gets them in the report.
Patterns a calendar will not show
The last 30 days next to the previous ones.
Charts that build themselves
Time of day, weekday, six months and the most frequent triggers.
Observation calendar
The whole history on one screen.
Pre-visit report
Three months of observation in one minute — a PDF ready for the specialist.
Medication reminders
A notification on your lock screen, stock level and prescription date.
Google Calendar sync
Doses and observations in the calendar you already use.
The PRO plan includes
- Unlimited entries — the full history, no one-per-day cap
- Meltdown stopwatch that logs to the diary automatically
- Episode recording with time and markers burned into the video — for the specialist
- The video stays on your phone; the diary keeps only the file name and markers
- A copy on your own Google Drive — you grant the specialist access
- Log an early warning sign before overload with one tap
- Patterns and triggers computed automatically from your entries
- Charts: time of day, weekday, the last six months
- Sensory fields: situation, environment and what helped
- Pre-visit report — print or PDF (30 / 90 / 180 days)
- Medication reminders with a lock-screen notification
- Medication stock and prescription expiry tracking
- Google Calendar sync (doses and observations)
- Share the diary with a second carer and with school
- Export all your data (CSV / Excel)